Other support available to you

It can be hard to know where to turn when you are in financial difficulty but you have options. Here is a list of agencies and some recent publications that can offer you help and guidance on controlling your debt as well as providing information regarding state benefits which you may be entitled to.

MABS (Money Advice and Budgeting Service)
As soon as money becomes a problem, we recommend you also make an appointment with MABS. A Government agency with offices all over Ireland. MABS can give you free, confidential and independent advice on your debt problems.
www.mabs.ie Telephone 0761 07 2000

Helping Homeowners website
This is a website launched by the Irish Banking Federation (IBF) to help homeowners who are, or may be about to, experience difficulties with their mortgage repayments. It also contains "Your Guide to dealing with Mortgage Repayment Difficulties" published by the IBF in conjunction with MABS. This straightforward consumer guide provides clear four-step advice as to what you as a borrower should do and also spells out what the lender will do.
www.ibf.ie

Department of Social Protection

You may be entitled to help with your situation so you should be aware of any entitlements such as - if you are having difficulty paying your mortgage and you are getting a social welfare or Health Service Executive payment, you may qualify for Mortgage Interest Relief or a Mortgage Interest Supplement.
www.welfare.ie Telephone 1890 662 244

Central Bank of Ireland
The Central Bank of Ireland's website provides independent information on financial products and includes the Code of Conduct on Mortgage Arrears.
www.centralbank.ie

National Consumer Agency
The NCA provides independent information on financial products to help you take control of your finances.
www.itsyourmoney.ie Telephone 1890 432 432 or 01 402 5555

Citizens Information Board
The Citizens Information Board is the national agency responsible for supporting the provision of information, advice and advocacy on social services and for the provision of the Money Advice and Budgeting Service
www.citizensinformationboard.ie Telephone 0761 07 9000

The Insolvency Service of Ireland
The ISI is an independent statutory body established to administer the various provisions of the Personal insolvency Act 2012. The mission of the ISI is to help restore people who are insolvent to solvency in a fair, transparent and equitable way.
www.isi.gov.ie Telephone 076 106 4200

Free Legal Advice Centres (FLAC)
If you need legal help but don't have the money, FLAC is an independent organisation offering free services on a range of legal issues such as social welfare and credit and debt.
www.flac.ie​​​​

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Contact Pepper Asset Servicing

1890 818 796 (or +353 61 705 910 if outside the Republic of Ireland)

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