What do we do when you contact us?
When you contact us to report a suspicion of misuse, we block your access to Business eBanking, which means that you can no longer log on with your current password. We order a new PIN so that your business will have access to Business eBanking again as quickly as possible. Before using the new PIN, please remember to secure your PCs.
What happens if your business has lost money?
If your business has lost money because Business eBanking was accessed unlawfully, we will start an investigation into the matter immediately.
Please notify the police as well
In addition to calling us, you should report the misuse to the Garda Bureau of Fraud Investigation (GBFI).