Tablet Bank (iOS)

Tablet Bank (iOS)

Now your bank is
available on your iPad
 
  • Free iPad App giving you access to your accounts
  • Transfer money, set up payees and pay bills
  • Manage your investments, view market information, create a watchlist

Main Features

Create your own personalised financial dashboard which gives you a customised overiew of your accounts, recent transactions and much more.

Account

Get a quick overview on all of your accounts and transactions. You can also search and filter your historical transactions over the last 13 months.

Transfer Money

Transfer money when you need to between your Danske accounts and other accounts in the Republic of Ireland. You can even pay your bills, amend, edit and delete future transactions.

Currency converter

By choosing from more than 25 currencies you will get an overview of todays exchange rates and have the ability to convert currencies.

Find us

Get directions to your nearest An Post location that offers both cheque and cash lodgements, Danske Bank Advisory Centres and you can even call us directly.

Contact us

Want to set up a meeting or have a query on your account? Now you can get in contact with us by telephone and by sending secure emails via your iPad App.

Investment new!

View your custody account including current value & transactions and even place trades. You can also view market movements and create your own personalised watchlist. This new functionality will help you manage your portfolio on the go.

Using the app

To access all of the Tablet Bank app functions, you need to:

Some functions are available without having to log on to our secure environment, including Find us, Currency Converter, Contact Us, Market information and Watchlist.

Once downloaded simply press the 'Log on' icon and enter your User ID and pin.

If you are transferring money, paying a bill or placing trades you will be prompted to enter a 6 digit number from your Access ID card in order to authorise the transaction.

Important documents

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Watch the app demo

 

Security

We understand protecting your information is important. To protect the communication between your device and our server, we use SSL, which is the most common security system on the Internet. Additionally, you can't key in a wrong pin more than three times without blocking your access. You can reactivate Mobile Banking again by calling us on + 353 1 484 3721.

The difference in security between eBanking and Mobile Banking

Mobile Banking and eBanking are not quite the same which is why we have different security solutions.

In eBanking for example we use Java Applet, which protects against sophisticated attacks which are often seen on the Internet. The same technology is not available for mobile devices, which is why we have developed a security solution specifically for Mobile Banking.

 


Download the app



 

Download the app for free*

  • Get the app from the App store - search for Danske Bank via your iPad or
  • Scan the code to the left with your barcode scanner or
  • Click below
 

 

Download Danske Tablet Bank

* Normal data charges may apply specific to your network operator and/or your contract set-up.

Frequently Asked Questions

We have taken some of your frequently asked questions and answered them below.

Getting Started

Who can use the Tablet Bank app?

You must be registered for Direct Banking to be able to log on and access all of the Tablet Bank app functions. Some functions are available without having to log on to our secure environment, including An Post locations, currency converter, contact us as well as Market information and Watchlist. To register for Danske Bank Direct Banking you can call us on + 353 1 484 3721 or by using the 'Contact' function on the app.

What is Direct Banking?

Direct Banking allows you to carry out your banking through self-service options using one security solution. By using your user ID, Access ID and PIN you have direct access to eBanking, Customer Direct and Mobile/Tablet Bank apps.

Does it cost anything to use the Tablet Bank app?

No, the app is free to download and use on your device. Please contact your network provider for details of any charges specific to your network. When placing trades the normal brokerage charges will apply as per Terms & Conditions for Securities Trades.

How long does it take to get started with the Tablet Bank app?

If you are already registered for Direct Banking, you can start using Tablet Banking straight away. If you are not registered for Direct Banking, you can call us using the "contact" function on the app.

How do I log on to Tablet Bank app?

You press the 'Log on' icon. After initial log on prompt enter your user ID and pin. Press 'Log on' again. If you are transferring money or paying a bill you will be prompted to enter your 6 digit Security Card number to authorise the transaction.

You can save your User ID by tapping 'Remember User ID'.

Are there differences between Mobile/Tablet Bank apps and Direct Banking?

Yes, Mobile/Tablet Bank apps are designed for convenience, providing you with access to your account balances and transactions and also allows you to make transfers and domestic payments while you are on the move.

Direct Banking provides additional functions which are not available through Mobile/Tablet Bank apps for example, transferring money abroad or setting up and amending standing orders. For further details on these services you can call us on + 353 1 484 3721 or by using the "Contact " function on the app.

What can I do?

What is the maximum limit for transferring money?

Once logged in, you can transfer up to €13,000 per transaction via your device subject to available cleared funds.

What accounts can I access with the Tablet Bank app?

You can access:

  • Current accounts
  • Savings accounts
  • Credit card
  • Loan
  • Mortgage
  • Custody accounts
What features can I use when I'm logged on?

Once logged on you can:

  • View balances
  • View transactions for the last 13 months
  • Transfer money between your Danske Bank accounts and other accounts within the Republic of Ireland
  • Pay domestic bills by making a transfer
  • Filter/Search for transactions by using the name, date or amount
  • Send and receive secure e-mails to our customer service team
  • Delete/edit future transactions
  • Track your investments in your custody account
  • Place trades using your custody account
  • View market information
  • Create and track a watchlist
Can I use the Tablet Bank app if I have a joint account?

Yes – if you can view your joint account using eBanking it will also be available to view within the app.

The Tablet Bank app can be used by multiple users.

Can I get recent transactions and account balances without logging onto the Tablet Bank app?

Yes, you can subscribe to our free* SMS Service that gives you real time balance and transaction listings. This does not include balances on your custody account. To register for this service, you can contact us on +353 1 484 3721 or register through your eBanking.

*The services are provided free of charge by Danske Bank. Please contact your network provider for details of any charges.

How do I change the order in which my accounts appear in my account overview?

By pressing the 'Sort order' button you can rearrange your account listing. On the screen you can drag your accounts into the preferred order and then press 'Save'

Additional questions for Investments

How do I access the Investment Functionality?

On the homescreen you will see your Investment Options and on the dashboard you can customise your widgets to include our Investment functionality such as Custody overview, Select an Index , Select a Security, create a Watchlist and Gainers/Losers option.

How do I place trades?

You can trade from the Custody option, Watchlist option and Market options. If you have any questions regarding placing trades please contact us on 1850 818 300.

What is the Watchlist icon?

The Watchlist allows you to create your own personalised list where you can select securities you wish to follow. You can add securities to your watchlist by selecting the blue star which appears under the search functionality, custody overview screens and under detailed security screens.

What is the Market icon?

This provides information on the Equities Indices, Bonds market, Commodities and Funds. Please note that there is at least a 15 minute delay on these prices, similar to eBanking. Data is provided by Thomson Reuters.

All customers have access to this functionality even if you do not currently have a custody account. In order to open a custody account please contact us on 1890 866 866.

What functionality can I use from the Custody icon?

You can view your custody account including balance, transactions and market details on each security, bond or fund.

Please note that there is at least a 15 minute delay on these prices, similar to ebanking. Data is provided by Thomson Reuters.

Security

What if I lose my device?

As long as your pin is secure, no one else can use your device to access your data. You will also be logged out of the Tablet Bank app after 30 minutes of non use.

As an additional security precaution, you can also set your device so that the screen will automatically lock after a period of non use.

Once you receive a new device, if you had been using the Tablet Bank app you do not need to re-register with us to start using it again straightaway.

Do I always need to log out?

To protect your personal and account information it is recommended that you always log off when you have finished using the app. If you do not select 'Log off' when you have finished using the app, it will remain open and will automatically log off after 30 minutes of non use.

As an additional precaution, you can also set your device so the screen will automatically lock after a period of non use that is set by you.

What if I have forgotten my pin or user ID?

If you have forgotten your pin you need to contact us to order a replacement. When you receive it, you need to log on and you will be prompted to change the replacement pin to one of your own choice which must be 4 digits.

If you have forgotten your user ID you can call us and we can confirm this to you over the phone. You can call us on + 353 1 484 3721 or through the "Contact " function on the apps.

Is the Tablet Bank app secure?

It is safe to use the Tablet Bank app. The 'Log on' solution is based on three general security principles providing a level of security that meets the highest standards:

  • No unauthorised person can gain access to your personal data through the Tablet Bank app. This is because of the way we identify and transmit data.
  • No unauthorised person can read data transmitted between you and the bank through the Tablet Bank app. We protect your data using SSL encryption.
  • Data cannot be altered during transmission between you and the bank through the Tablet Bank app. Only you can carry out account transfers and similar transactions. Our system is based on the principle that financially binding transactions are verified electronically.

Technical

What are the minimum requirements to my operating system on my device?

For iPad it is required that your operating system is at least iOS 4.0.

Can I use the app when I am abroad?

Yes, although your network provider charges may be higher. You should contact your network provider for details of international charges.

Contact
1890 866 866

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