Cookies and your privacy

What are cookies?
Cookies are text files containing small amounts of information which are downloaded to your device when you visit our online services.

Cookies are useful because they allow a website to recognise a user's device. Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience.

Cookies on the website
We use cookies on the website and our eBanking services:

For online security (session)
For security reasons Danske Bank uses session cookies in the online channels. These cookies are used to transport system data between the client and server. Session cookies are not used in any way to track the user, but are entirely a technical facility to transport system data.
Session cookies are locked down by various means so it only can be transported over Secure Socket Layer and cannot be accessed by code on the client side. In addition session cookies are deleted on devices when the browser is closed.
These cookie types do not contain personally identifiable information.

For statistical collection (session & persistant)
In order to improve our online services, we use various cookies to gather broad information on usage patterns such as:

  • which pages users have looked at and when
  • what browser users have
  • what screen resolution is used
  • which operating system is used
  • which website users visited immediately prior to ours
  • what java version users have

This information is then used by us to improve / optimise our online services for you.

These types of cookies do not contain personally identifiable information.

Below is a complete list of cookies used on the website:

Name Type Where Why
s_cc Session Global Site Catalyst cookie, used for statistics tracking
s_sq Session Global As above
s_sv_sid Session Global As above
s_vi Persistent Global As above
cookses Session Operational status eBanking

Operational status Business eBanking
TNS Gallup tracking system that until recently was used for tracking alongside Site Catalyst. As we are no longer using TNS, the cookies have no function
cookon Persistent As above As above
cookie_testing Session Check your computer Used only for testing whether or not the browser allows cookies


Global It is used for job site CV database functionality
popupShown Persistent Global It is used to limit the number of times the segment popup is shown
customerSegment Persistent Global It is used to remember which segment the customer chose when presented with the popup
cookiesOn Persistent Global It is used to remember whether or not you want the site to use cookies

Types of cookies

Session: these only have a lifespan for the duration that the browser is open and are automatically deleted when the browser is closed.
Persistent: these cookies have a lifespan for a set amount of time and will remain on your device until that time – unless deleted by you.
Danske Bank uses both types of cookies throughout its online services.
Neither types of these cookies contain any personally identifiable information.

Site Catalyst
Danske Bank use Adobe Marketing Cloud software as a statistical reporting tool to aggregate, perform statistical analysis on our online services. Adobe Marketing Cloud Privacy policy is outlined here.

You can always disable cookies on your computer by changing the relevant browser settings. Note, however, that you may not be able to use all website functions if you decide to disable cookies. If you do not want to receive cookies from Danske Bank, open your browser's Internet options, select advanced cookie settings and add our website to the list of websites whose cookies you want to block from being sent to your computer. You can also choose to delete individual cookies or all cookies previously stored by your browser.

When you visit our website without having disabled or deleted cookies, you accept the use of cookies.

When visiting our website, if you ask to be contacted, send us an e-mail or ask for a brochure, for example, you disclose your name and possibly also your e-mail address, telephone number or other personal data. We use this information to process and deal with your request only. We will delete the information once we have dealt with your request.

Cybertrust Certified Logo;